Smile of the Day

Life is getting much too serious, yes? Who doesn't need a daily smile?




Thursday, June 7

... and questions

A few random observations of real things:

The television station displays prominently the telephone number to call if your electricity is still out.

The new telephone number for an information line: the first thing heard when dialing the new number is the message: "The number has been changed to [the number just dialed]."

Telephone tag in just about any major institution: why is it that the person to whom you are speaking never knows the answer, and always thinks they know someone who does ... even if they don't understand the question?

This is also known as Tenebris' First Law of Telecommunications: The number of people who know the information you are seeking is inversely proportional to the number of possible extensions. (The second number is doubled for government departments.)

First Corollary to the First Law: The number of telephone extensions to which you will be transferred in the process of seeking the information is exponentially proportional to the number of floors in the institution (or total floors, if more than one building). (Triple this number for government departments.)

Second Corollary to the First Law: The chance of being disconnected in the process of seeking information is inversely proportional to the number of people who know the information you are seeking. (Quadruple this number for government departments.)

The subway in which the doors would not open after the train came to a full stop: after a few moments came the announcement, "This train is out of service due to a mechanical problem. The doors will not open. Please leave the train immediately."

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